At Numis Heritage Gallery, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy governs the collection, use, and disclosure of information related to the delivery and shipping of items purchased through our auction platform. By participating in our auctions and using our delivery and shipping services, you agree to the terms outlined in this policy.

Collection of Information

When you purchase items through our auction platform and opt for delivery and shipping services, we may collect the following information from you:

1. Contact Information: We will collect your name, shipping address, email address, and phone number to facilitate the delivery process.
2. Payment Information: If you make payments for shipping charges through our platform, we will collect and process your payment information securely.
3. Shipping Preferences: International bidders are required to provide written shipping instructions, including specified customs declarations, to enable the delivery of items outside India.

Use of Information

We will use the information collected for the following purposes:

1. Processing Deliveries: Your contact and shipping information will be used to process and deliver the purchased items to your designated address.
2. Communication: We may use your email address and phone number to communicate with you regarding the delivery status, tracking information, or any shipping-related updates.
3. Internal Record Keeping: We may maintain records of shipping transactions for internal purposes, such as accounting and compliance.
4. Customs Declarations: International bidders' provided shipping instructions, including customs declarations, will be used for regulatory compliance and smooth customs clearance.

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with the following entities to facilitate the delivery process:

1. Shipping Carriers: We will share your contact and shipping information with reputable shipping carriers to deliver the purchased items to your designated address.
2. Customs Authorities: For international shipments, we may share the required shipping instructions and customs declarations with relevant customs authorities for compliance purposes.
3. Service Providers: We may engage trusted third-party service providers to assist us in the delivery and shipping process. These providers will only have access to the information necessary to perform their specific tasks and are obligated to maintain the confidentiality of your information.

Data Security

We take the security of your personal information seriously. We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Data Retention

We will retain your shipping information for as long as necessary to fulfill the delivery and shipping requirements and to comply with any legal obligations.

Consent and Modifications

By using our delivery and shipping services, you consent to the collection, use, and disclosure of information as described in this Privacy Policy. We reserve the right to modify this policy at any time, and any changes will be posted on this page.

If you have any questions or concerns regarding this Privacy Policy or the protection of your personal information, please contact us at [email protected] or +91 88480 44033.

Effective Date: 04-07-2023